What, if anything, is unique about Google’s approach to global management training at Google?
We heard my friends talking about Google being very good at management and other such stuff etc. But Google has not achieved such results in a single day. For improving the efficiency of its managers and overall performance of the Googlers in the google offices, Google came up with a plan called Project Oxygen in early 2009. The reason to start up with something like this was to Build Better Bosses.
Google conducted surveys, feedbacks, analyzed performance reviews, correlated phrases, words, complaints, and finally came up with 8 qualities that a highly effective manager must possess. Although one might feel that they might have found it in some management books as well but Google wanted to know which qualities are actually required and as a further step towards innovation and development of managers, it also ranked those 8 qualities as per their importance in the organization. There is a notional idea that if I am an expert in the field then I might handle my subordinates well. However, Google found that it ranked last among the qualities of effective managers.
What employees values more was the even-keeled bosses who made time for one-on-one meetings, who helped people puzzle through problems by asking questions and not by dictating answers, and who took interest in employees