How can these retailers improve their productivity?.

Question:

How can these retailers improve their productivity?.
a. Travel agency.
b. Neighborhood restaurant.
c. College bookstore.
d. Upscale apparel store.

Answer:

a. Travel agency can improve productivity by following the steps:

• Hiring part-time workers during peak seasons.

• Planning pre-packaged tours.

• Providing answers to frequently asked questions on the web.

b. Neighborhood restaurant can improve productivity by following the steps:

• Usage of self-service buffet for lunch.

• Implementing efficient HVAC (Heating, Ventilating, and Air Conditioning).

• Training personnel to make minor equipment repairs.

• Contacting customers through the web to confirm reservations.

• Displaying lunch and dinner menus on the web.

c. College bookstore can improve productivity by following the steps:

• Hiring students and senior citizens to help staff in peak periods.

• Implementing efficient HVAC (Heating, Ventilating, and Air Conditioning).

• Arranging special periods during non-peak periods.

d. Upscale luggage store can improve productivity by following the steps:

• Usage of automatic thermostats for HVAC (Heating, Ventilating, and Air Conditioning) equipment.

• Joining a mall tenants association to increase store traffic in slow periods.

• Increase use of part-time personnel.

• Feature special purchases on the web.

• Engage in cooperative advertising.

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